Shipping policy
1. Shipping Areas
We ship worldwide. Shipping costs and delivery times vary depending on the destination country.
2. Shipping Costs
- Netherlands: Free shipping for orders over €100. For orders below this amount, shipping costs are based on weight and dimensions.
- Belgium: Free shipping for orders over €150. For orders below this amount, shipping costs are based on weight and dimensions.
- Germany: Free shipping for orders over €200. For orders below this amount, shipping costs are based on weight and dimensions.
- Europe: Shipping costs depend on the destination country. The exact costs will be calculated at checkout.
- Worldwide: Shipping costs are based on weight and destination.
3. Delivery Times
For all orders: Ordered before 15:30 = Shipped the same day.
- Netherlands: 1-2 business days
- Belgium: 2-3 business days
- Germany: 2-4 business days
- Europe: 3-7 business days
- Worldwide: 5-14 business days
Delivery times are indicative and depend on carriers and customs processing.
4. Shipping Partners
We ship with reliable partners that we have carefully selected based on price, speed, and the care of package handlers to minimize damaged deliveries.
We ship with:
- DHL
- DHL Express
- DPD
5. Order Processing
Orders placed before 15:30 (local time) are processed the same business day. Orders placed after this time will be shipped the next business day.
6. Customs & Import Duties
For shipments outside the EU, customs fees and import duties may apply. These costs are the responsibility of the customer.
7. Damaged or Lost Packages
If an order arrives damaged or is lost, please contact us within 48 hours at info@marinedustrie.com with photos of the damage.
8. Return Policy
See our return policy for information on returns and exchanges.